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1. If I have a technical problem using the software, which channel should I use?Please, fill the form.
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2. What is the support language?English and Portuguese.
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1. What are the criteria for being admitted to a Pro Stock Market?Companies must meet the following criteria: (1) Be a commercial entity (active commercial register); (2) Be registered in Certification Body (CB) of the Geographical Indication (GI); (3) Have the portfolio's products registered in CB.
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2. I produce different products with Geographical Indication (GI). Can I trade all in the same Pro Stock Market?Each Pro Stock Market is exclusive to a GI production.
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3. Is there a fee to sign up and be admitted to a Pro Stock Market?There is no fee to sign up and be admitted to a Pro Stock Market.
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4. Who are the Buyers (Traders) admitted to the Pro Stock Market?Buyers (Traders) are companies with confirmed legal, technical, and commercial capabilities and admitted to the Pro Stock Market with ID Trader assigned. They have business activity and a commercial portfolio development according to its positioning and are registered with the Representative Entity of the Market (Go Origin´s Official Partner) where it mainly operates.
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5. Can I be admitted to different Pro Stock Markets?Yes, as long as the criteria in 1) are met.
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6. There is still no Pro Stock Market for my product with Geographical Indication (GI), how can I be contacted when it opens?Fill the contact form.
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1. What are the criteria for being admitted to a Pro Stock Market?Companies must meet the following criteria: (1) Be a commercial entity (active commercial register); (2) Be registered in the Representative Entity of the Market (Go Origin´s Official Partner) where it mainly operates.
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2. Is there a fee to sign up and be admitted to a Pro Stock Market?There is no fee to sign up and be admitted to a Pro Stock Market.
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3. Who are the Sellers (Producers) admitted to the Pro Stock Market?Sellers (Producers) are companies with confirmed legal, technical, and commercial capabilities and admitted to the Pro Stock Market with ID Producer assigned. From different business profiles and portfolios development, are registered and have their stock approved, in different categories, by the Certification Body (CB) of the Geographical Indication (GI).
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4. The products admitted to Pro Stock Market are legit?All Products admitted to the Pro Stock Market must register with the Certification Body of the Geographical Indication (GI) (Go Origin´s Official Partner), which requires compliance with all regulatory legislation of GI. (See more in the section on Products with GI)
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5. Can I be admitted to different Pro Stock Markets?Yes, as long as the criteria in 1) are met.
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1. What kind of Partner am I?Official Partners Entities with Official Partner ID assigned in the System, express their work through the support and development they give to the Geographical Indications, providing support from products and services to the value chain. Main Partners: Chambers of Commerce and Industry, Regulatory and Public Authorities, Public Institutes, Municipalities, Associations, Universities, and Foundations. Strategic Partners Companies that make their products and services available to professional negotiations carried out in the Pro Stock Market, through its Strategic Partner ID assigned in the System. Main Partners: Banks, Insurers, Custom Brokers, Freight Forwarders. and Manufacturers.
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2. What is my contractual relationship with Go Origin?A Strategic Partnership Contract if you are a Strategic Partner or an Official Partnership Protocol if you are an Official Partner.
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3. Can I apply for admission to Pro Stock Markets?Yes, after signing up at Go Origin you can apply for admission to the Pro Stock Market.
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4. I would like to optimize the work in Pro Stock Market through the API. How can I do it?Please, contact us.
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1. What is the currency used to trade on the Pro Stock Market?All negotiations on the Pro Stock Market are in Euro (€).
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2. What language is used on the Pro Stock Market?All the information is presented in English and in the native language of each Pro Stock Market.
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3. Can I form a team of Pro Stock Market Managers?Yes, the Software allows the creation of several Pro Stock Market Managers and manage their permissions.
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4. What is the maximum number of members of my team of Pro Stock Market Managers?There is no limit.
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5. How can I control the accesses and trades carried out by my team of Pro Stock Market Managers?You can control the access in the permissions management menu of Pro Stock Market Managers and the trades carried out can be consulted in the Pro Negotiation console.
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6. Is there a limit number on negotiations?There is no limit on negotiations, and several can be carried out at the same time.
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7. Can I buy and then resell the same product on the Pro Stock Market?Participants are not allowed to be both producer (seller) and trader (buyer) at the same time.
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8. Are there price and quantity limits?There are dumping control and quantity assurance.
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9. If I do not complete a trade by the end of the Pro Stock Market session, what happens?It is kept for 48 hours plus a session.
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10. What are the opening hours for Pro Stock Market?Open: 8h30 Close: 19h00
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11. What is the time zone?Time zone for the location of each Pro Stock Market.
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1. What is a Product with Geographical Indication (GI)?The European Commission describes GI as "a distinctive sign used to identify a product whose quality, reputation or other such characteristics relate to its geographical origin". According to WIPO (World Intellectual Property Organization): "A geographical indication (GI) is a sign used on products that have a specific geographical origin and possess qualities or a reputation that are due to that origin. In order to function as a GI, a sign must identify a product as originating in a given place. In addition, the qualities, characteristics, or reputation of the product should be essentially due to the place of origin. Since the qualities depend on the geographical place of production, there is a clear link between the product and its original place of production." See more about GI.
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2. What rights does a Geographical Indication (GI) provide?A Geographical Indication right enables those who have the right to use the indication to prevent its use by a third party whose product does not conform to the applicable standards. Know more at European Commission and WIPO.
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3. For what types of products can Geographical Indications (GI) be used?Geographical indications are typically used for agricultural products, foodstuffs, wine and spirit drinks, handicrafts, and industrial products. Search for a list of products with Geographical Indication at GIview. Know more at European Commission and WIPO.
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4. What is the Certification Body of the Geographical Indication?Certification Body of the Geographical Indication is an entity dedicated to certifying, controlling and protecting each product with GI.
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5. What are the advantages for my business of having products with Geographical Indication (GI) in my portfolio?The GI recognition enables consumers to trust and distinguish quality products while also helping sellers to market their products better. See more about GIs market value.
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1. After trading on the Pro Stock Market, how am I sure the other party will comply with the agreement?The conclusion of the negotiation requires the signing through digital signature with qualified certificate of a purchase and sale contract, which defines the specific conditions (quantity and price of product, Incoterms®) and payment terms.
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2. What are Incoterms®?The Incoterms® rules are a globally-recognised set of standards, used worldwide in international and domestic contracts for the delivery of goods. The rules have been developed and maintained by experts and practitioners brought together by International Chamber of Commerce (ICC).
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3. What is an Electronic Signature with Qualified certificate?Advanced certificate is appropriate for the electronic signature of documents and for someone’s safe and univocal electronic identification. How it works: Digital signatures are applied with a digital certificate, which is like an electronic version of a passport or driver’s license that is only issued after thorough verification of your identity by a trusted third party (called a Certificate Authority or CA). Digital certificates, and their resulting signatures, are unique to the individual and virtually impossible to spoof.
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1. I am a Seller. How do I get the value of my sale?The payment terms are established in the purchase and sale contract of each trade concluded on the Pro Stock Market.
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2. What are the payment terms for transactions via Pro Stock Market?The payment terms are established in the purchase and sale contract of each trade concluded on the Pro Stock Market.
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3. What are the payment methods?The payment terms are established in the purchase and sale contract of each trade concluded on the Pro Stock Market.
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1. What do I have to do to start trading on a Pro Stock Market?Sign up and request admission to the respective Pro Stock Market.
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2. Do I have to sign up multiple times?The register at Go Origin is done only once, and after validation of the information, you can request admission to any of the Pro Stock Markets, as long as you meet the criteria, as per 1).
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3. What documents will I need?For Sign up you will need: - Company legal document (in .pdf format) - Logo updated in .png format, etc.)
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4. When can I start trading?You can start trading after admission to the Pro Stock Market is complete.
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