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Frequently Asked Questions
Go Origin provides a digital and green ecosystem with innovative solutions designed to empower producers, merchants, consumers and investors across global trade, consumption and investment in protected agri-food products, including all officially recognised origin and quality certifications.Our proprietary ecosystem is a systemic solution and the evolution for the entire value chain:Pro Stock Market for business-to-business (B2B) transactions;Home Market for business-to-consumer (B2C) sales;Capitalise for consumer-to-asset (C2A) investments.
Three platforms to simplify and digitalise the value chain of protected agri-food products, making it more efficient, secure, transparent and accessible for all stakeholders.To learn more about Go Origin, please visit the Company page.
Protected agri-food products are foods and beverages whose quality, reputation, authenticity or other distinctive characteristics are linked to their geographical origin or traditional production methods. In general, they are valued 2.5 times higher in the global market than products without these certifications.
Across the globe, these products are protected under official quality designations and certification systems, such as Protected Designation of Origin (PDO), Protected Geographical Indication (PGI), Traditional Speciality Guaranteed (TSG) and Organic certification. These designations and certifications help preserve regional heritage, ensure product authenticity and protect consumers and producers from misuse or imitation.
To learn more about geographical indications and European quality designations and certification systems, visit the official websites of the World Intellectual Property Organization (WIPO) and the European Commission.
Go Origin’s ecosystem is designed to serve all stakeholders across the value chain of protected agri-food products:
Pro Stock Market – for transactions between Producers (Origin) or between Producers (Origin) and Merchants (Markets);Home Market – for purchases made by Consumers from Merchants in their local market;Capitalise – for investment by the general Public, Corporate Partners and Investment Funds.
Some features may require an identity verification process or validation of business activity.
To learn more about each solution and its specific requirements, please visit the corresponding sections in our Tutorials or FAQ centre.
Go Origin’s ecosystem has been developed with a global vision.
You can find the countries where one or more of our main products are currently available by selecting the Global button in the menu. Some services and features may be introduced progressively as we expand into new markets.
The availability of certain services may vary depending on applicable legislation and Go Origin’s expansion strategy.
To learn more about the availability of Go Origin in your country, please contact our team.
Creating an account is simple.
Select Sign Up, complete the registration form and verify your email address.
The registration form is similar for all user profiles. However, professional users are required to provide additional information about their company and its legal representative.
For access to certain services, additional documentation relating to the business may be required.
For more information about the registration and verification process, please visit our Tutorials or FAQ Centre.
Creating an account with the Go Origin ecosystem is completely free, as is access to Pro Stock Market, Home Market and Capitalise.
Only successful business or investment transactions and certain advanced features may be subject to fees.
For more information about pricing and fees, please check the notifications in My Account or visit our FAQ Centre.
Yes.
A single account gives you access to the different solutions available within the Go Origin ecosystem, provided you meet the specific requirements of each service.
For more information about the access requirements for each service, please check the notifications in My Account or visit our FAQ Centre.
The Go Origin ecosystem has been designed with a global vision.
For this reason, the ecosystem is available in multiple languages, starting with English and Portuguese, with new languages being added progressively and continuously.
Yes.
At Go Origin, security is a top priority.
We have implemented security measures designed to protect user accounts, personal data, transactions, purchases and investments carried out on the platforms. Our security mechanisms are continuously reviewed and updated to keep pace with evolving cyber threats.
To learn more about the security measures implemented by Go Origin, please visit our Security page.
Go Origin implements technical and organisational measures designed to protect the personal data of its users.
Personal data is processed in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR), using security measures that help ensure the confidentiality, integrity and availability of information.
For more information about how we collect, use and protect your personal data, please visit our Privacy Policy page.
You can contact the Go Origin team through the channels available on our Contact page.
Our team will review your enquiry and respond as quickly as possible.
Go Origin provides a Support Centre with frequently asked questions, tutorials and supporting documentation to help you make the most of all the platforms' solutions.
If you cannot find the information you are looking for, you can contact our support team directly through the official channels available on the Contact page.
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